How can we help?
Getting started
How do I start a chat?
Open Particle and type your question in the box at the bottom.
Do I need an account?
Yes. Every plan needs an account. Plans start at $20 CAD a month.
Can Particle make mistakes?
Yes. Check anything important.
Plans and billing
How do I subscribe?
Choose Subscribe on the Plans page.
Can I cancel?
Yes, any time. Your plan stays active until the end of the month.
How does Team billing work?
Each person is a seat on the owner's bill: $20 CAD a month, $18 from the third seat.
Pictures and files
How do I make a picture?
Describe what you want to see in the chat.
Can I change a picture?
Yes. Open it, describe the change, and Particle edits that picture. Earlier versions stay under it.
What files can I share?
PDFs, text files and photos.
Sharing a chat
How do I share a chat?
Press Share in the chat's top bar and copy the link.
What does the other person see?
After signing in, the chat appears under Shared with me in their menu, read-only.
Can I stop sharing?
Yes. Stop sharing turns the link off right away.
Still need help?
Could not find your answer?